Privacy Policy

Updated and Effective: October 13, 2022

Privacy Statement

SlickMenus.com values your privacy. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. All of the information we collect from you is to provide you with the best service possible, as well as provide the Restaurant with the information they need to fulfill as well as to validate the order. Please read the following to learn more.

Information Collection

SlickMenus.com collects information volunteered by consumers when they register and place orders on our Web site. The information we collect through registration and order placement is used to provide the services specified on our Website. From time to time, we may solicit additional personal and demographic information, for market research purposes, in the form of surveys or polls. Participation in market research surveys by our customers is entirely optional and at their discretion. We also store information such as page views, computer IP addresses, and other statistics in the form of logs. These logs are used solely to enhance the technical performance of our Web site.
Information We Collect:
  1. Name, address, email address, telephone number
  2. User name and password for the account you may establish on a Client Site
  3. Information about the devices you use to access the Internet (such as the IP address and the device, browser and operating system type, user settings and other operating system support information)
  4. Pages and URLs that direct you to the Client Sites that you visited before you came to the Client Sites and that you exit to once you leave the Client Sites.

Information Sharing

In order to process your order, we must share the following information every time you place an order with a restaurant: your name, delivery address (if applicable), food order, and credit card information (if applicable). We also share your telephone number so the restaurant may optionally verify that the order is not fraudulent. We restrict this information flow to only the bare minimum elements required to prepare and fulfill your orders. Occasionally, we may voluntarily share, sell or rent aggregated (non-personal) market research data with third party partners and vendors. This information does not contain personally identifiable information and is shared for the purposes of enhancing our service. We may present offers to you on behalf of third party partners. If you accept an offer, we will share your name, address and credit card information with this third party. We will not share this information without your consent.

Credit Cards

As a policy, credit card information is NOT stored with SlickMenus.com. If a restaurant subscribes for secure card storage facility with the PCI compliant credit card service partners AND you opt to take advantage of it, SlickMenus.com provides a seamless integration for accessing credit card information that is stored with the credit card service partner. If and when you opt to store the card information, your credit card data is ALWAYS stored with PCI compliant credit card service partners that adhere to the prescribed credit card industry's electronic storage security standards.

Customer Communication

Our customer service representatives may use your telephone number and E-mail address to notify you of the status of your order as necessary and appropriate. SlickMenus.com reserves the right to use the information collected to send special offers on behalf of third party partners or vendors (including Restaurants) participating in our service. However, we do not share your information with the Restaurant other than the information necessary to conduct business as stated above.

E-mail/ Anti-Spam

We do not purchase bulk e-mail addresses nor do we use the services of bulk e-mail companies for promoting our service. This means we will not distribute, sell or rent your e-mail address to any third party. Additionally, our e-mail servers do not relay e-mail destined for non-local domains. We use “cookies” (small text files stored in your Internet browser) to enhance your ordering experience. Cookies allow Web site users to order faster and more efficiently by storing information such as your location, order information and personal preferences. We do not use cookies to track your surfing habits and activities outside of our Web site. Cookies can be easily and safely deleted from your computer. Refer to our browser’s help section for instructions.

Return/Refund Policy

If you are not satisfied with your order, please contact the restaurant directly and include the order number. All sales are final unless order problems/issues are confirmed with the restaurant and the restaurant determines if a refund is required. All order problem/issue inquiries must be received within 24 hours of the order date listed on your order confirmation email. All refunds will be handled by the restaurant directly.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

CCPA Privacy - Your Rights under the CCPA

Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:
  1. May request the Personal Information SlickMenus.com collects, uses, and discloses about the customer
  2. May request SlickMenus.com delete the customer’s Personal Information. As noted in this Privacy Policy, SlickMenus.com may retain information as permitted by law.
  3. May request the categories of Personal Information collected by SlickMenus.com and the sources of the Personal Information collected, including information shared with third-parties for marketing or advertising purposes
  4. May request how the customer’s Personal Information is used and with whom SlickMenus.com shares it
  5. May request the deletion of Your Personal Data that have been collected.
To request any of the foregoing, please contact us at hello@slickmenus.com. For the safety and security of SlickMenus.com’s customers, SlickMenus.com must verify a customer’s identity prior to honoring any request regarding Personal Information. SlickMenus.com implements a 2-step verification to confirm a customer’s identity regarding any privacy request. SlickMenus.com may also use other methods to verify a customer’s identity prior to responding to any request. If a customer wishes to use an authorized agent to make a request, the authorized agent will need to provide sufficient evidence of authorization, including, but not limited to, written authorization from the customer that the agent may act on the customer’s behalf.

Updating or Deleting Your Information

If you have a SlickMenus account, you may update your name, email, phone, and address by logging into your account from a Client Site and making the desired changes. You may request that SlickMenus delete your account and Personal Information by submitting a request to hello@slickmenus.com. In response to a deletion request, we may anonymize or deidentify your Personal Information where permitted by applicable law and we may retain some of your information as required or permitted by applicable law.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Security Information

This website uses secured servers for conducting online transactions. Steps have been taken to safeguard the integrity of data and protection of personal information. All personal information is transmitted and protected by encryption technology using Secured Socket Layer (SSL) protocol with 256-bit encryption.

General Legal Disclaimer

SlickMenus.com HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER BY SlickMenus.com IN NO WAY AFFECTS THE TERMS OF THE MANUFACTURER'S WARRANTY, IF ANY.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us.

If you have any questions regarding this Privacy Policy, please contact us by email at here.